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Do It Yourselfers!

We at Elite Pools and Patio applaud all of those who have the desire, time and confidence to take on your own pool problems.  We also understand that even with a minor issue, you may not know where to begin.  In an effort to try and help you along with some of these situations, we are happy to offer video appointments through Facetime or Google Duo!

  • That's Right!  Elite Pools and Patio is happy to offer one on one technical assistance via your smartphone!  Have your tools ready and smartphone charged as Elite Pools takes you through some basic swimming pool equipment service and maintenance issues such as                     

  •      Proper backwashing techniques for both sand and D.E. filters

  •     Cleaning of filter cartridges

  •     Setting up to Vacuum / Clean Pool

  •     Proper system valve and Multiport valve positioning 

  •     Heater / Automation Communication and function

  •     Evaluation of other service issues (leaks, excessive noises, system not                      priming / powering up)


A one-hour Elite pool video phone consultation is only $59.95!  Not only will you learn valuable hands-on experience with your pool system, you will also SAVE $35.00 on a physical service call.  In the unlikely event, we cannot get you through your pool troubles via video, we will schedule you promptly for a service call PLUS give you a $30.00 credit to your in field service call.   


Understanding you DIYers probably are busy working during the day, this service will be offered during the hours of  5pm and 8pm Mon - Thur. and 3pm to 6pm on Friday.  Saturday hours of availability will vary. Contact the store to set up appointments. 


Due to safety and insurance limitations, we will not be offering any D.I.Y. assistance when dealing with electricity or plumbing.  Please call and schedule this type of service with our experienced and professional staff.



Elite Pool Rescue service offered by Elite Pools & Patio in Gainesville, VA
Ray is the mascot of Elite Pools & Patio in Gainesville, VA.
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