Dear Pool Owners,
Like you, we have been closely monitoring developments related to the COVID-19 pandemic, and have received questions regarding whether the virus can be transmitted via pool and/or spa water.
According to the Centers for Disease Control (CDC, March 10, 2020) there is no evidence that COVID-19 can be spread to humans through use of pools and hot tubs. Specifically, they state that "proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19."
In order to do our part to ensure everyone's safety and to prevent further spread of the virus we are enacting the following new preventative policies:
The store will remain open but we encourage customers to take precautions by placing orders online or calling ahead for orders to be prepared for pick up. If you prefer to come inside, we ask that you wear a mask or face covering and follow the social distancing marks on the floor. We also offer delivery within a 10-mile radius.
We have a milk crate by the front door where customers can drop off water samples for analysis. We will email the results and, if needed, put together an order based on your pool/spas need.
Service crews are still out operating and servicing pools but we will practice social distancing while on your property. We will leave a door tag/work order and call you with any issues that need to be addressed.
We thank you for your patience as we develop parameters for this new normal and hope you all stay safe and healthy.
Jen & Roger